I need to change an expired contract back to active. This should be achieved according to the api guide as /customer/{customer_id}/contracts/{contract_id} with json like {"Expired":false} and sent as Patch. I've tried that and i get back the error: { "errors": [ { "path"...

Thanks Nigel,

I'm sure they will send me back here to you again i did tell them twice its BI not API haha

Don't shoot me if this is the wrong place, your support department said you are handling all BI issues as well now... using BI i'm running a query selecting from asset service levels as: select * from simpro_asset_service_levels where asset_id= This is returning me a Next Service Date of 30 Septembe...

Sorry, totally made a mistake in what i typed in for the call. I did mean I was calling /contacts/?columns=ID,DateModified&DateModified=ge(2023-05-03) and not /contacts/8035?columns=ID,DateModified&DateModified=ge(2023-05-03) The data does not show correctly when doing that. I will PM you ou...

For the contacts end point I need to get a list of changes. I've tried to narrow down by DateModified but i get incorrect data. We are on simpro cloud as its a private server. I narrowed it down to an individual record to provide this example but this is happening for whatever i change against the c...

Also seeing this, if I check into the job detail it looks like the API is putting a lock on the job as it goes read only in the front end, but the delete is definitely not completing.

Thanks Sindri, I was hoping to add to multiple customers in one go. The excel importer doesn't cover responseTimes so was looking for a quickish way to catch up. I'll just ask my team to add the response times in as they receive calls, its all good

Thanks for checking for me!

Is there any way to use the /multiple option against responseTimes to mass add them to customers? I get invalid route when I try with customers/responseTimes/multiple/ so i'm assuming no, but I have nearly a million records to do this for so figured using /multiple and doing them in chunks would be ...

ahah! thank you, i had missed 'Job Notes'

That's perfect thank you very much.

Hi all, First time posting, i've had a search and can't find anything about this so forgive me if i've missed it! We are implementing now and i'm migrating data from our old systems on an 'as needed basis'. If we go to service or repair an asset that we have been to before then i have to show the la...