Search found 493 matches

by Sindre
Mon Apr 29, 2024 9:48 pm
Forum: General Discussion
Topic: Post multiple catalog items with Vendor
Replies: 1
Views: 169

Re: Post multiple catalog items with Vendor

Hi Alantod17, Unfortunately we don't support posting catalog items with the vendor information. Your best approach would be to first use POST multiple to post all your catalog items, and then update each catalog item with the vendor afterwards using the vendors endpoint. /api/v1.0/companies/{company...
by Sindre
Fri Apr 26, 2024 6:54 am
Forum: General Discussion
Topic: Contractor Job - No assigned Cost Center
Replies: 1
Views: 186

Re: Contractor Job - No assigned Cost Center

Hi Carl,
I wasn't able to replicate this without more information.

Do you have an example of the POST request used when the contractor job is being created against a job instead of a cost centre?

Regards
by Sindre
Thu Apr 25, 2024 11:31 pm
Forum: General Discussion
Topic: Locked Jobs - Simpro API
Replies: 1
Views: 198

Re: Locked Jobs - Simpro API

Hi livbirks,
The API does not have any the possibility to force close an open job or override a Simpro user that is making changes other that waiting for the lock that is set in Simpro to time out.

Regards
by Sindre
Wed Apr 17, 2024 5:58 am
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 533

Re: Simpro Webhook triggers - seem to get stuck at certain times

Hi Davetar, You are right, the status dashboard for Simpro does not include API or webhook queues. There are no current plans to update the dashboard to include these but I will forward the suggestion. In regards to capacity for our webhook queues I can confirm that we are investigating options to i...
by Sindre
Wed Apr 17, 2024 12:37 am
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 533

Re: Simpro Webhook triggers - seem to get stuck at certain times

Hi, Thank you for reporting on the delayed queues. We are aware of the extended queues and delays it causes and have been following them closely to verify the kind of traffic that has been processed. Technically the system has been working as it should but the amount of traffic has been overwhelming...
by Sindre
Fri Apr 05, 2024 4:03 am
Forum: General Discussion
Topic: Webhook duplicate requests
Replies: 4
Views: 317

Re: Webhook duplicate requests

Hi, Peta,
I have responded to your private message in regards to updating quotes and the information we need to try and recreate this.

Regards
by Sindre
Tue Apr 02, 2024 12:06 am
Forum: General Discussion
Topic: Featch customers/clients records that are only modified/created on a particular day/time interval
Replies: 9
Views: 455

Re: Featch customers/clients records that are only modified/created on a particular day/time interval

Hi, I'm glad to hear you got it working. This report is not a part of our API but can be found in Simpro Premium. For questions regarding our Simpro reports and other features I recommend you to contact our Simpro Helpdesk for more details. You can find the contact detail here: https://helpdesk.simp...
by Sindre
Wed Mar 27, 2024 11:42 pm
Forum: General Discussion
Topic: Featch customers/clients records that are only modified/created on a particular day/time interval
Replies: 9
Views: 455

Re: Featch customers/clients records that are only modified/created on a particular day/time interval

Hi avinash, To query based on the date modified you can add a parameter in the header for if-modified-since timestamp which will give you all changes after this timestamp. See more info here: https://developer.simprogroup.com/apidoc/?page=07adc9c3c19b7c17e7309e86c22161a2#tag/Fetch-only-modified-reso...
by Sindre
Wed Mar 27, 2024 10:33 pm
Forum: General Discussion
Topic: API Endpoint Issue
Replies: 1
Views: 233

Re: API Endpoint Issue

Hi FFsimprouser, There has not been any planned outage in that time frame or any regular downtime that should interrupt your processes being run at night. We have not had any other reports of issues with the API yet so please try and rerun your processes tonight. If you have logs from the failed pos...
by Sindre
Wed Mar 27, 2024 3:22 am
Forum: General Discussion
Topic: Linked sites API
Replies: 3
Views: 308

Re: Linked sites API

Hi, The endpoint /customers/companies/9 gives you the customer with customer ID 9. The /companies/ is because this is a company customer. This ID doesn't have any relation to company ID which is the ID of a particular company on your multi company build. The list of 141 sites you see is all the site...