Hi there, It would appear that job cost center locks are no longer deleting successfully. When executing DELETE - /api/v1.0/companies/{companyID}/jobs/{jobID}/sections/{sectionID}/costCenters/{costCenterID}/lock/ 204 is being returned but the job cost center is still locked. Subsequent price changes...

Thanks Thomas, I am aware of the rate limit has been around for some time, but as I stated, this issue had not appeared for us until yesterday. We went from a fully functioning system to an unusable one, just yesterday. The slight change you mentioned has had a severe impact. I am able to implement ...

Hi,

This issue is still occurring. Can someone please help with any information.

Thanks.

Hi There, As of this afternoon, we are experiencing a whole lot of 429 - Rate Limit Exceeded. This is not something we have encountered before. Nothing has changed with our system. Has there been a change to the API that would suddenly cause this to occur? I have throttled our requests to no more th...

Hi there, Recently our posts to the Lead endpoint is creating an error: Endpoint: [POST] /api/v1.0/companies/4/leads/ Request: { "Customer": 59634, "Site": 65046, "CustomerContact": 63079, "SiteContact": 63079, "Stage": "Open", "Descri...

Hi There, We sometimes convert a single Quote into multiple Jobs in order to separate Cost Centers. It would be very useful to be able to search for Job(s) based on the Quote it was converted from. Currently the API does not support searching Jobs on the ConvertedFrom column. /api/v1.0/companies/{Co...

Hi, The forum is not monitored outside of work hours and is not the right place to report outages. If you have enquiries or require an update outside of that time, contacting support is the best option. Regarding this particular issue, it seems that one of the API server in Australia was under heav...

Thank you.

I am talking about these alert: Banner Alerts

https://helpguide.simprogroup.com/Conte ... r%20alerts

SimproResponseTime.png 16+ hours to respond is completely outrageous given the magnitude of the outage... I was told by phone support at the time I created this post that the information was passed on to the API developers then. Why did it take so long to get a response!!?? The issue has resolved b...

Hi there,

It would be useful to access banner alerts via the API.

Perhaps it could be a child object of a customer or a site and indicate what it's triggers are.

Thanks.