Search found 5 matches

by sultan_kazi_
Tue May 12, 2026 7:59 am
Forum: General Discussion
Topic: Unable to open some PDF Files via Simpro Mobile
Replies: 1
Views: 14494

Unable to open some PDF Files via Simpro Mobile

Hi Simpro Support, We are currently unable to open some PDF files within Simpro Mobile. The app displays the following error message: “There was a problem opening that file.” The same PDF files open correctly on the desktop version of Simpro, and they were previously working fine on Simpro Mobile as...
by sultan_kazi_
Fri Jul 25, 2025 1:59 pm
Forum: General Discussion
Topic: Site Coordinates
Replies: 4
Views: 58377

Site Coordinates

Hi,

On Simpro, I can see maps and the engineers at their respective sites.
Is it possible for us to retrieve the latitude and longitude data for sites via the Simpro API?

Thanks a lot.
by sultan_kazi_
Thu Jun 19, 2025 2:03 pm
Forum: General Discussion
Topic: Urgent: Getting Requested Time from Job Card
Replies: 1
Views: 2250

Urgent: Getting Requested Time from Job Card

Hi,

I am looking to get the requested time from the Job Card but does not look like the API provides it?
I am able to get the actual time but not the requested time.

Can anyone help?

Thanks a lot.
by sultan_kazi_
Tue Sep 19, 2023 3:02 pm
Forum: General Discussion
Topic: [Released] Stock Transfer Issue - No Storage Device Found
Replies: 5
Views: 9035

[Released] Stock Transfer Issue - No Storage Device Found

Hello, I am currently facing an issue while attempting to perform a stock transfer using the /api/v1.0/companies/{companyID}/stockTransfer/ endpoint. The objective is to transfer stock from the 'Warehouse' storage device to the 'Sold via Website' storage device. However, I am encountering an error m...
by sultan_kazi_
Tue Sep 28, 2021 11:24 am
Forum: General Discussion
Topic: Webhooks not working
Replies: 20
Views: 40196

Re: Webhooks not working

Hi Muqeet,

I hope you are well.

I tried testing the webhooks subscription from the System Setup menu and it worked all fine but they are not working for the trigger event itself (such as creating a job). Could you please advice?

Thank you very much.

Kind regards,
Sultan