I am having issues with invalid access token too.
Can you advise on where to look to resolve?
Search found 8 matches
- Tue Apr 12, 2022 9:25 am
- Forum: General Discussion
- Topic: Error while refreshing access token
- Replies: 3
- Views: 3654
- Mon Jan 31, 2022 4:01 pm
- Forum: General Discussion
- Topic: [Released] Webhook - Job Stage - COMPLETE is not triggering
- Replies: 18
- Views: 31200
Re: [Released] Webhook - Job Stage - COMPLETE is not triggering
Hello,
I am still noticing issues with the webhooks not triggering.
I am unable to keep our database of pending and progress jobs with what is stored in SimPro.
I don't have any errors showing, I think the events are not triggering.
I am not sure if this is on update/create/delete.
I am still noticing issues with the webhooks not triggering.
I am unable to keep our database of pending and progress jobs with what is stored in SimPro.
I don't have any errors showing, I think the events are not triggering.
I am not sure if this is on update/create/delete.
- Thu Oct 07, 2021 12:58 pm
- Forum: General Discussion
- Topic: Jobs being locked by API Account
- Replies: 3
- Views: 7879
Jobs being locked by API Account
Hello, I have tried to use the API to invoice a job and the first call I receive this: Could not create this Customer invoice. Job has already been invoiced. and the second call tells me the job is locked by the API account. The API account shouldn't still be editing the job as its not a real accoun...
- Tue Sep 28, 2021 1:53 pm
- Forum: General Discussion
- Topic: Webhooks not working
- Replies: 20
- Views: 40225
Re: Webhooks not working
I can confirm I am also experiencing this issue.
I have enabled webhook notification and created a new job but did not receive a webhook request.
I have enabled webhook notification and created a new job but did not receive a webhook request.
- Mon Sep 20, 2021 11:19 am
- Forum: General Discussion
- Topic: API Timeout Issues
- Replies: 1
- Views: 3434
API Timeout Issues
Hi, I have webhooks set up and when I make an API call some jobs are failing. I am investigating the logs and have found this: error: cURL error 6: Could not resolve host: ****.simprosuite.com (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://****.simprosuite.com/api/v1.0/companie...
- Fri Aug 06, 2021 2:12 pm
- Forum: General Discussion
- Topic: Create new Plant/Equipment
- Replies: 3
- Views: 3014
Re: Create new Plant/Equipment
is there any update on this?
- Wed Aug 04, 2021 8:23 am
- Forum: General Discussion
- Topic: 400 Bad Request - Get Job Info
- Replies: 1
- Views: 1727
400 Bad Request - Get Job Info
Hi, I am getting: GuzzleHttp\Exception\ClientException: Client error: `GET https://***.simprosuite.com/api/v1.0/companies/2/jobs/***` resulted in a `400 Bad Request` response. The API Call is part of a job and this is causing the job to fail, but when I manually re-try the job it passes, so I know i...
- Tue Jul 20, 2021 9:20 am
- Forum: General Discussion
- Topic: Getting customer Info - API Returns 500 Server Error
- Replies: 1
- Views: 1668
Getting customer Info - API Returns 500 Server Error
Hello, I am getting a 500 server error when requesting a certain customer from the API. https://****.simprosuite.com/api/v1.0/companies/2/customers/companies/477?Authorization=Bearer **** This is the endpoint we are calling, user ID 477 does not work, but others do. Please PM for details. Regards
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