Search found 132 matches

by michelle
Wed Jun 21, 2023 2:50 pm
Forum: General Discussion
Topic: Job attachment webhooks
Replies: 3
Views: 4267

Re: Job attachment webhooks

Hi Sindre, I posted the information we were receiving from those webhooks, that was all the information we received. Could you please check on your side? I'll send you the client build via private message. Also, you didn't quite confirm. Does an attachment added to a job trigger the job.updated webh...
by michelle
Tue Jun 20, 2023 5:25 pm
Forum: General Discussion
Topic: Job attachment webhooks
Replies: 3
Views: 4267

Job attachment webhooks

Hi team, We would like to start using the job attachment webhooks in order to ensure that the job cards get sent where they need to go: "job.attachment.created" "job.attachment.updated" "job.attachment.deleted" However, when we ran a test we were a bit disappointed to s...
by michelle
Fri May 19, 2023 11:01 am
Forum: General Discussion
Topic: Bespoke customer portal
Replies: 1
Views: 3032

Re: Bespoke customer portal

Hi there,

We specialise in these types of customer portals, please get in touch if you would like more information at [email protected]

Thanks
Michelle
by michelle
Fri May 19, 2023 11:00 am
Forum: General Discussion
Topic: Multiple 'Created' webhooks.
Replies: 26
Views: 49418

Re: Multiple 'Created' webhooks.

Thanks for the update Sindre - all working great!
by michelle
Wed May 17, 2023 8:18 pm
Forum: General Discussion
Topic: Webhook Subscription: Create Jobs - Duplicate Events
Replies: 2
Views: 5407

Re: Webhook Subscription: Create Jobs - Duplicate Events

Hey Albert,

We've all been having the same trouble, check the more recent post "Multiple 'Created' webhooks", Simpro are on the case trying to fix it.

Michelle
by michelle
Tue May 16, 2023 2:34 pm
Forum: General Discussion
Topic: Multiple 'Created' webhooks.
Replies: 26
Views: 49418

Re: Multiple 'Created' webhooks.

Good point, I didn't check the weekend. I can see some on the 6th.
by michelle
Tue May 16, 2023 2:10 pm
Forum: General Discussion
Topic: Multiple 'Created' webhooks.
Replies: 26
Views: 49418

Re: Multiple 'Created' webhooks.

Any news on this? It's not just the created webhook it's all of them which is causing significant issues. It looks like the problem began on May 9th when the API started sending duplicate announcements for every webhook triggered. Note this is on a cloud build.
by michelle
Mon Apr 03, 2023 9:40 am
Forum: General Discussion
Topic: Webhook Logs
Replies: 3
Views: 4286

Re: Webhook Logs

Hi John,

I don't know if this helps you but we use Metabase to track incoming webhooks from Simpro and our next actions. We can then use conditional logic to colour errors and set up alerts to email. You just need to hook it up to your database.

Michelle
by michelle
Fri Mar 03, 2023 6:07 pm
Forum: General Discussion
Topic: Updated Asset Webhooks
Replies: 4
Views: 7136

Re: Updated Asset Webhooks

Hi Sindre, I think for the custom fields on an asset, when a custom field value is changed that should trigger a DateModified which in turn will hopefully trigger an asset.updated. The new job.asset.tested webhook is working well for simpro suite users but I noticed it hasn't been rolled out to all ...
by michelle
Fri Feb 24, 2023 10:57 am
Forum: General Discussion
Topic: Updated Asset Webhooks
Replies: 4
Views: 7136

Re: Updated Asset Webhooks

Thank you Sindre. I believe having custom fields updated was part of the changes discussed for the asset webhook. Perhaps it got missed off? Something else, you said a webhook will be triggered when assets are tested on job. If the job test history ends up as No Test and the admin team update the Se...