Search found 5 matches

by bmannz
Thu Feb 02, 2023 6:18 am
Forum: General Discussion
Topic: Webhooks not working
Replies: 6
Views: 5982

Re: Webhooks not working

Thanks for confirming that it is now resolved.
Are the webhooks that should have been sent queued and will be sent over time? Or are the webhooks that should have been generated now lost?

Regards
Brent
by bmannz
Thu Feb 02, 2023 4:36 am
Forum: General Discussion
Topic: Webhooks not working
Replies: 6
Views: 5982

Re: Webhooks not working

Thanks Sindre for your response and acknowledging that you have a known issue.
It would be great if you updated your Simpro Status page in cases like this so that others are aware that you have a known issue.
by bmannz
Wed Feb 01, 2023 8:53 pm
Forum: General Discussion
Topic: Webhooks not working
Replies: 6
Views: 5982

Webhooks not working

Hello We have a client who's web platform has not received any webhooks after 2023-01-31 15:20:00 NZDT. There have been no changes to the clients web application. The webhooks are old and are to a HTTP URL (not HTTPS) but I have not see anything that says they need to be HTTPS. We have changed it to...
by bmannz
Fri Nov 27, 2020 5:31 am
Forum: General Discussion
Topic: Webhooks unreliable
Replies: 5
Views: 6314

Re: Webhooks unreliable

Hi Rick I will DM you the job number for a tenant that you can look at. But an example is a job that was updated on the 18th but below is a list of the webhooks received. 'Job #30955 has been created.', '2020-11-17 09:53:02' 'Job #30955 has been updated.', '2020-11-17 09:54:02' 'Job #30955 has been ...
by bmannz
Fri Nov 27, 2020 4:01 am
Forum: General Discussion
Topic: Webhooks unreliable
Replies: 5
Views: 6314

Webhooks unreliable

Hello Just wondering whether others have found webhooks to be unreliable. Last Thursday we found that webhooks were not received from around 5am-7pm and then between 7:30pm-10:30pm we received all the webhooks from earlier in the day (from 5:42am - 10pm). So up to 14hr delays. There was maintenance ...