Search found 24 matches

by VincentHoang
Mon May 04, 2026 6:30 am
Forum: General Discussion
Topic: Job becomes locked for editing after a cost center lock is applied via the API
Replies: 0
Views: 24774

Job becomes locked for editing after a cost center lock is applied via the API

Hi Team, We’ve identified an issue where jobs become locked for editing after applying a cost center lock via the API: https://developer.simprogroup.com/apidoc/?page=e20580fa653ea5969f97040b4eb3c8db#tag/Job-Cost-Center-Locks/operation/909f130b56d169c78c5874e677b89f4f This does not occur for every jo...
by VincentHoang
Fri Jan 30, 2026 4:58 am
Forum: General Discussion
Topic: Automated Status Update Not Triggering Webhook for Invoice Update
Replies: 1
Views: 8409

Automated Status Update Not Triggering Webhook for Invoice Update

Hi Team, We’ve identified a potential issue with Simpro Automations and webhook triggering around invoice status updates. Currently, the automation is configured to update the invoice status when the invoice email is sent. However, based on our testing, Simpro only sends the webhook event when the s...
by VincentHoang
Fri Oct 24, 2025 12:01 am
Forum: General Discussion
Topic: Schedules API returning 500
Replies: 5
Views: 5035

Re: Schedules API returning 500

Hey Team,
We’re having the same issue — just wondering if anyone’s already looking into it?
by VincentHoang
Fri Mar 14, 2025 12:17 am
Forum: General Discussion
Topic: Testing Reading in Work Order Asset not show all test result
Replies: 3
Views: 38918

Re: Testing Reading in Work Order Asset not show all test result

Hi Team, The issue is not with the number of assets returned in the response—I understand that I can adjust the pageSize to retrieve more assets. The actual issue is with the sub-data of an asset, specifically the asset test readings. Unlike assets, the number of test readings displayed cannot be co...
by VincentHoang
Mon Mar 03, 2025 4:54 am
Forum: General Discussion
Topic: Testing Reading in Work Order Asset not show all test result
Replies: 3
Views: 38918

Testing Reading in Work Order Asset not show all test result

Hi Team, We have set up test readings for an asset type that includes approximately 35 test readings. After completing the testing, we attempted to retrieve the test readings using the Job Work Order Asset Endpoint: {{base_url}}jobs/:jobid/sections/:sectionid/costCenters/:costcenterid/workOrders/:wo...
by VincentHoang
Tue Oct 22, 2024 3:31 am
Forum: General Discussion
Topic: Update the List of a Custom Field Setup not overwrite the old List
Replies: 1
Views: 5229

Update the List of a Custom Field Setup not overwrite the old List

Hi Team, I’m unsure whether this is a bug or expected behavior. I'm trying to update the employee custom field list template using the API endpoint /api/v1.0/companies/{companyID}/setup/customFields/employees/{customFieldID}. In the payload, I’ve defined the list as follows: "ListItems": [...
by VincentHoang
Mon May 16, 2022 3:22 am
Forum: Feature Requests
Topic: [Released] Turn off email notification for Task Create
Replies: 2
Views: 12659

[Released] Turn off email notification for Task Create

Hi Team, Is there any way to turn off email notifications when creating tasks and setting up assignees? I don't see any option for Email Notification for the current API version. https://developer.simprogroup.com/apidoc/?page=ef615563c8e8ea902c7fcac3cd2c4246#operation/7d054f74aff8c6563d55bb71c1128c8...
by VincentHoang
Tue May 03, 2022 1:03 am
Forum: General Discussion
Topic: Urgent!!! Receipt endpoint return nothing while UI have receipt on it
Replies: 11
Views: 13710

Re: Urgent!!! Receipt endpoint return nothing while UI have receipt on it

Hi Team,
My build still has this issue as well,
Can you please help me check when can my build get the patch?
i also dm you my build detail as well.

Best Regards,
Vincent Hoang
by VincentHoang
Wed Feb 23, 2022 1:24 am
Forum: General Discussion
Topic: Error return when posting complete for Catalog and Catalog Group
Replies: 1
Views: 4205

Error return when posting complete for Catalog and Catalog Group

Hi Team, When I bulk post catalog group and catalog using these endpoints, catalogs/ catalogGroups/ Sometimes I will receive the error message There was an error retrieving this resource. Please contact support. instead of the correct responding payload. Can you please help me check on this issue? T...
by VincentHoang
Wed Nov 17, 2021 2:07 am
Forum: General Discussion
Topic: If Modified Since header not working
Replies: 1
Views: 2458

If Modified Since header not working

Hi Team,
Is the If-Modified-Since header still working?
Starting from this morning, all of the API requests return full results even if I put the If-Modified-Since header in the request.

Regard,
Vincent