Hey I'm using the following code block to fetch the refresh token for build https://spectrum.simprosuite.com Screen Shot 2022-04-04 at 4.43.02 pm.png We integrated with this build and saved the first set of token (access and refresh) on 1/04/2022. On 04/04/2022 we tried to fetch a new set of tokens ...

Hi, I am unable to add "Profile" and "Tags" column as a part of the /api/v1.0/companies/{companyID}/customers/individuals/ endpoint the query param "column" can only have the following values => FamilyName, GivenName, phone etc. But I'm unable to fetch "Profile&quo...

Thanks for helping out , the issue has been resolved.

Hi, We have a global client ID that is supposed to work with multiple builds , but it only works with one build now - 1) fixitfaster.simprosuite.com It is supposed to work with following builds as well, but that is no longer the case - 2) enterprise-sandbox-au.simprosuite.com 3) glenco.simprosuite.c...

Hi , Can we get the the job status as a part of the response of the job.updated webhook ? Since there is no job data in the webhook besides the jobID , we have to fetch the job data seperately through the jobs api. This causes a delay in getting the job info and by the time we get the response the s...

Hey Muqeet, That means we should never get invalid_ grant error as long as we've not issued a new refresh token , so what could be the reason of getting an invalid_grant response within the valid period? is it because there are too many request within a short time period ? Also it is totally random ...

Hi , I am using simpro's OAuth api (/oauth2/token) to fetch a new refresh token , however, sometimes I get an Invalid grant error. The invalid grant errors are totally random. The simpro docs specify that a refresh token is valid for 14 days. So technically I should never get the invalid_grant error...

Hey,

Just wanted to know if the employee ID field is unique per build url or is it per company in a build

for eg. can there be 2 employees with employee ID = 11 in build = abc.simprosuite.com

Hey
I am getting the correct response now. Thanks.

Alright , Thanks.