This issue should now be fixed.

Please let us know if you encounter any further issues.

Hi John,

There is no requirement to add an id to each request. If you are getting this error it means the oauth_signature you have sent is not matching what we are expecting. You may need to check how you are generating the signature for subsequent calls.

Hi Michelle,

That invoice, 27557, is a credit on that build which is why it won't work.

Hi Michelle, Yes we have, a number of our users complain about the fact you can put any invoice id in and see how much it is worth. You can still generate a link but it also need to include the amount of the invoice. For example if you issue invoice number 564 for $1054.69 inc tax the link would nee...

This issue should now be resolved.

Please let us know if you have any further issues. We apologise for any inconvenience caused.

Hi Guys,

We are currently looking into this issue. Please bare with us while we investigate.

We do releases every fortnight, however the fix needs to first go through our standard QA process so will only be assigned a release once this has happened.

If you are after an update just post to this thread and we can check the ticket for you.

Hi Jakub,

We can see there is an issue on our end. We will address the issue in an upcoming release. Your reference ticket is SIM-23463

Due to security of customer data, we wouldn't provide a URL that is publically accessible. The attachment must be retrieved via the API using the authorisation requirements of the API.

Hi Michael, To further clarify, the process would be: mobile trigger: “travelling” sets status to “Traveling to site” and (job stage to “In Progress”) Does "travelling" have ignore status priority or a higher status that the current status? Yes it has ignore status priority, so perform Upd...