Search found 274 matches

by rick.lan
Sun Dec 06, 2020 11:30 pm
Forum: General Discussion
Topic: [Patched] Error with job / customer invoices endpoint
Replies: 8
Views: 13164

Re: Error with job / customer invoices endpoint

Hi Gavyn,

Thank you for your message, this is caused by the latest changes we had in our core system, we are investigating the issue now and will release a patch ASAP.

cheers,
by rick.lan
Mon Nov 30, 2020 6:02 am
Forum: General Discussion
Topic: Retrieving Vendor Credit Notes Modified Since
Replies: 14
Views: 19536

Re: Retrieving Vendor Credit Notes Modified Since

Hi John, Sorry for the late reply, our old API specialist is currently away so I'll try to answer your questions as best as I could: a1. the buildname is whatever prefix you have in the URL, e.g.: https://businessname.simprosuite.com and then "businessname" is your buildname to access old ...
by rick.lan
Fri Nov 27, 2020 5:06 am
Forum: General Discussion
Topic: Webhooks unreliable
Replies: 5
Views: 6302

Re: Webhooks unreliable

Hi Brent, Thank you for your message and sorry for the service interruption, the interruption from last week is more likely an issue to the server then the service itself and we are still waiting for our Infra team to priovide more information. as for webhook not generate when a job is edited, could...
by rick.lan
Thu Nov 26, 2020 11:54 pm
Forum: General Discussion
Topic: Timing out requests - Jobs, Schedules
Replies: 5
Views: 5387

Re: Timing out requests - Jobs, Schedules

Hi Tiago,

as far as we know there is no major issues/changes to infra that could cause problem like that, could you please keep an eye on it and let us know if it happened again?

cheers,
by rick.lan
Wed Nov 25, 2020 4:03 am
Forum: General Discussion
Topic: Email as unique identifier
Replies: 2
Views: 3297

Re: Email as unique identifier

Hi BradLegassick, if both simpro and hubspot already have existing contacts, the best is to download them both into a local machine then compare/filter out those contacts before push to Hubspot. If there is no contacts in Hubspot, then you can just download simpro's contacts to a local machine and f...
by rick.lan
Thu Nov 19, 2020 10:42 pm
Forum: General Discussion
Topic: Customer Assets - not pulling Archived?
Replies: 3
Views: 4975

Re: Customer Assets - not pulling Archived?

Hi jmc2408,

Thank you for your feedback, the correct format should be ISO8601 (the one with "T" in it), we will fix it ASAP.

cheers,
by rick.lan
Tue Nov 10, 2020 11:04 pm
Forum: Feature Requests
Topic: [Released] Retrieve all Contractor Jobs By Providing Contractor ID
Replies: 7
Views: 11334

Re: [Released] Retrieve all Contractor Jobs By Providing Contractor ID

Hi sunny,

Unfortunately API does not support "form" feature at the moment (including jobs/quotes/leads etc), we currently do not have any plan for it.

cheers,
by rick.lan
Tue Nov 10, 2020 5:10 am
Forum: General Discussion
Topic: Forms through rest API
Replies: 1
Views: 4294

Re: Forms through rest API

Hi zoes,

Thank you for your message, unfortunately there is no access to form through API and we do not have any plan for it right now.

cheers,
by rick.lan
Tue Nov 10, 2020 4:12 am
Forum: General Discussion
Topic: Simpro Site Export?
Replies: 1
Views: 2959

Re: Simpro Site Export?

Hi Harris, Thank you for your message, it's likely you have never export any jobs before and there are too many of them, hence the system timed out itself (500 error). if you are buiding a new integration we highly recommended you to use our new API: http://developer.simprogroup.com/apidoc/ We do no...
by rick.lan
Tue Nov 10, 2020 3:34 am
Forum: Feature Requests
Topic: Manufacturing batch Processing
Replies: 1
Views: 4511

Re: Manufacturing batch Processing

Hi Porty,

Thank you for your message, have you looked into our /multiple/ end points?

http://developer.simprogroup.com/apidoc ... h-multiple

cheers,