Search found 23 matches

by nige
Thu Oct 12, 2023 12:43 am
Forum: General Discussion
Topic: Business Intelligence errors
Replies: 2
Views: 5128

Re: Business Intelligence errors

Hi alphagareth

our BI product is supported as part of the Simpro Premium application itself so I have contacted our Support team and requested that they handle your enquiry accordingly. They should reach out to you soon.

Regards

Nigel
by nige
Thu Oct 12, 2023 12:13 am
Forum: General Discussion
Topic: AWB CO - Xero account code
Replies: 3
Views: 10238

Re: AWB CO - Xero account code

Hi Shuling I can see that you have raised a case with our Support team. The forum is the correct place to post such questions, however I recommend that you contact Ezzybills as from what I can understand it is their application that is pulling data from the Simpro api framework. I am not aware which...
by nige
Tue Sep 12, 2023 1:57 am
Forum: General Discussion
Topic: API and Licensing
Replies: 10
Views: 36112

Re: API and Licensing

Hi MatthewG I am unsure what your reference to 'test account' means. The token issue is expected to be performed by an existing admin user from the Simpro UI /System Setup/API screen, this does not consume an additional licence.The created token is then made available by the admin user for use by th...
by nige
Thu Sep 07, 2023 9:33 pm
Forum: General Discussion
Topic: statusCode 400 on API Request - Bad Request - Client Secret
Replies: 3
Views: 6370

Re: statusCode 400 on API Request - Bad Request - Client Secret

Hi aaron

we have responded to you directly by email.

Regards
by nige
Mon Sep 04, 2023 5:40 am
Forum: General Discussion
Topic: Azure/M365 Single Sign-On (SSO)
Replies: 4
Views: 9758

Re: Azure/M365 Single Sign-On (SSO)

Hi FFsimprouser Thanks for your question. We acknowledge the value of having an SSO integration offering and it is a solution that we will be exploring, however, we do not currently have an implementation timeline. For the immediate term we will continue to base our integration on OAuth2 as our secu...
by nige
Thu Jun 15, 2023 10:11 pm
Forum: General Discussion
Topic: Significant Webhook Delays
Replies: 4
Views: 7034

Re: Significant Webhook Delays

Hi davetar

just wanted to close this one off, we responded to the webhook issue in viewtopic.php?f=2&t=2166 I hope you saw that one.

Regards

Nige
by nige
Wed Jun 07, 2023 1:32 am
Forum: General Discussion
Topic: SimPRO Dynamic AX 2009
Replies: 4
Views: 6209

Re: SimPRO Dynamic AX 2009

Hi RyanHuynh whilst that sounds like a powerful integration we do not currently have a point-to-point integration with MS Dynamics. The simPRO API Framework as documented in https://developer.simprogroup.com/apidoc/ would be the way to read and write data from and to simPRO; using this framework mea...
by nige
Mon May 22, 2023 10:49 pm
Forum: General Discussion
Topic: Multiple 'Created' webhooks.
Replies: 26
Views: 49418

Re: Multiple 'Created' webhooks.

Thanks everyone for your patience. We believe that this issue was resolved on Friday. We have received no further reports since then so understand that this thread is now resolved.
by nige
Sun May 07, 2023 11:07 pm
Forum: General Discussion
Topic: Simpro VOIP Integration w/ Cisco Webex
Replies: 1
Views: 4761

Re: Simpro VOIP Integration w/ Cisco Webex

Thank you for your question, sorry to hear you are having difficulties. The VOIP solution is not part of the API Framework so you would be better served raising a case with our support team who will forward your issue to the appropriate Simpro team. I believe you have already spoken with a Support r...
by nige
Sun Apr 02, 2023 10:28 pm
Forum: General Discussion
Topic: Employee by profile type
Replies: 5
Views: 8119

Re: Employee by profile type

Hi Dazwah thanks for your question, however, would you clarify what you are specifically looking for please. General documentation (including swagger link) is here https://developer.simprogroup.com/apidoc/ and specific employee information is here https://developer.simprogroup.com/apidoc/?page=eb626...