Search found 89 matches

by Tiago Valente
Wed May 19, 2021 3:39 am
Forum: General Discussion
Topic: Cannot find STD in prebuild endpoint API (but viewable through front-end)
Replies: 4
Views: 4468

Re: Cannot find STD in prebuild endpoint API (but viewable through front-end)

Thanks Muqeet,

This was an error in my logic code which I've now fixed.

Thanks for confirming.
by Tiago Valente
Tue May 18, 2021 11:47 pm
Forum: General Discussion
Topic: Cannot find STD in prebuild endpoint API (but viewable through front-end)
Replies: 4
Views: 4468

Cannot find STD in prebuild endpoint API (but viewable through front-end)

Hi SIMPRO, We are using the endpoint "api/v1.0/companies/2/prebuilds/" for prebuilds. Through the front-end we can see plan "STD_PLN0001" for example. But when we extract through the API, we cannot find "STD_PLN0001". Are we looking in the wrong spot or is this not avai...
by Tiago Valente
Tue Mar 30, 2021 1:46 am
Forum: General Discussion
Topic: How Can I relate Sites to Contacts
Replies: 4
Views: 3379

Re: How Can I relate Sites to Contacts

Love your work Muqeet

Thanks again
by Tiago Valente
Tue Mar 30, 2021 1:25 am
Forum: General Discussion
Topic: How Can I relate Sites to Contacts
Replies: 4
Views: 3379

Re: How Can I relate Sites to Contacts

I had asked this question before for Customers and found the call we use to get lists of contacts from customers. api/v1.0/companies/2/customers/' + str(CustomerID) + '/contacts/' I'm assuming (I couldn't find on the API documentation - I might be looking the wrong place). api/v1.0/companies/2/sites...
by Tiago Valente
Mon Mar 29, 2021 1:53 am
Forum: General Discussion
Topic: How Can I relate Sites to Contacts
Replies: 4
Views: 3379

How Can I relate Sites to Contacts

Hi SIMPRO, From the back-end, the Contacts table does not have the SITE ID within the API Call, and doesn't seem to be an available field to get the SITE ID . Through the front-end you can see Contacts under the Sites through navigation. So how can I get the SITE ID within the Contacts table? Thanks...
by Tiago Valente
Sat Mar 27, 2021 1:17 am
Forum: General Discussion
Topic: Freezing call to Timesheets/Schedules
Replies: 3
Views: 3693

Re: Freezing call to Timesheets/Schedules

Hi Muqeet,

The issue has resolved itself over the weekend.

I will let you know if any further issues.

Thanks

Tiago
by Tiago Valente
Fri Mar 26, 2021 5:02 am
Forum: General Discussion
Topic: Freezing call to Timesheets/Schedules
Replies: 3
Views: 3693

Re: Freezing call to Timesheets/Schedules

PM sent. I'll check on Monday as I sent it late.

Maybe will resolve itself over the weekend (hopefully).
by Tiago Valente
Thu Mar 25, 2021 9:31 pm
Forum: General Discussion
Topic: Freezing call to Timesheets/Schedules
Replies: 3
Views: 3693

Freezing call to Timesheets/Schedules

Hi guys, The call we make to timesheets has a h_ref attribute within the JSON response, which we make a further call to, to get the cost center and schedule information. As of last night and this morning, it seems to be hanging and not throwing any errors. Can you please investigate and get back to ...
by Tiago Valente
Wed Mar 03, 2021 10:26 pm
Forum: General Discussion
Topic: Business Intelligence
Replies: 1
Views: 2026

Re: Business Intelligence

I'll go through the steps where I created my company's API: 1) Register an access key through Simpro's website. You need this to authenticate with SIMPRO 2) use your local company's proxy username and password (your company might block access through their local proxy) - contact your local IT admin ...