Search found 9 matches

by nelaustria
Tue Dec 17, 2019 4:20 am
Forum: Feature Requests
Topic: Reports API
Replies: 1
Views: 3242

Reports API

Hi All,


Upon browsing the SIMPRO API documentation we found out that the reports such as Programmed Preventative Maintenance(PPM), Defect Report, and Test History has no API only Job Reports (Cost to Complete Operation and Financial Views)

Can you help us on this

Thanks
by nelaustria
Wed Nov 13, 2019 2:53 am
Forum: General Discussion
Topic: [INQUIRY] Download Attachments
Replies: 1
Views: 2346

[INQUIRY] Download Attachments

Hi All,

We are now working on attachments but we cannot find how to download an attachment in SimPRO API documentation. Also, the URL path of the attachment is not included in "Retrieve Details for specific attachment" endpoint.

Is there a way we can download an attachment?

Thanks.


Nel
by nelaustria
Fri Oct 25, 2019 3:47 am
Forum: General Discussion
Topic: API - Resource Owner Credentials Grant for customer account
Replies: 11
Views: 19393

Re: API - Resource Owner Credentials Grant for customer account

rob.ormond wrote: ↑Fri Oct 25, 2019 3:20 am Hi Nel, I'll be in touch with you directly.

Rob
Ok Thanks

So how can we go about this? Any update?
by nelaustria
Fri Oct 25, 2019 2:09 am
Forum: General Discussion
Topic: API - Resource Owner Credentials Grant for customer account
Replies: 11
Views: 19393

Re: API - Resource Owner Credentials Grant for customer account

Once you authenticate to the simPRO account, you can access any customer data you require? Your response seem to be too vague. As I've said from the sandbox account with the username and password we can access the entire module. We can create credentials in employee account as well as customer acco...
by nelaustria
Fri Oct 25, 2019 1:49 am
Forum: General Discussion
Topic: API - Resource Owner Credentials Grant for customer account
Replies: 11
Views: 19393

Re: API - Resource Owner Credentials Grant for customer account

Are you able to give us all the information about what you are trying to achieve and we can see if there is a way to achieve what you are after. Here is the objective. We are developing a simple module wherein we can pull information from customer account. Background: simPRO provided us a sandbox a...
by nelaustria
Thu Oct 24, 2019 10:29 pm
Forum: General Discussion
Topic: API - Resource Owner Credentials Grant for customer account
Replies: 11
Views: 19393

Re: API - Resource Owner Credentials Grant for customer account

Muqeet wrote: ↑Thu Oct 24, 2019 1:33 am Hello,

Customer accounts at this point can not access our API. Customer accounts can only be used on customer portal.
Any work around on this?

Why is it not accessible considering the employee account is accessible
by nelaustria
Wed Oct 23, 2019 2:58 am
Forum: General Discussion
Topic: API - Resource Owner Credentials Grant for customer account
Replies: 11
Views: 19393

API - Resource Owner Credentials Grant for customer account

Hi, Does any one could help me on this? We can access the sandbox account that was provided to us but We still can't get the access token for simPRO "customer account" but we are able to get access token for "employee account". We are using Resource Owner Credentials Grant to get...
by nelaustria
Tue Oct 22, 2019 12:35 am
Forum: General Discussion
Topic: SandBox Account - Customer is not accessible
Replies: 1
Views: 3098

SandBox Account - Customer is not accessible

Hi,

Can anyone from simPRO team to assist on my concern?
Ticket number 156994

Thanks

Nel
by nelaustria
Wed Sep 25, 2019 3:23 am
Forum: General Discussion
Topic: API Credentials
Replies: 2
Views: 4294

API Credentials

Hi im new in simpro does anyone guide me on how to acquire or register for me to have API credentials such as toke, key and alike

Thank you

Nel