Search found 13 matches

by Michael
Mon Dec 07, 2020 12:49 am
Forum: General Discussion
Topic: [Released] Question/Request re simPRO Geostamps
Replies: 5
Views: 4293

Re: [Released] Question/Request re simPRO Geostamps

Hi Muqeet,

Any update on this? Thanks

Regards,
Michael
by Michael
Thu Dec 03, 2020 12:37 am
Forum: General Discussion
Topic: Q Re Webhooks and API Calls
Replies: 2
Views: 2642

Re: Q Re Webhooks and API Calls

Hi Muqeet,

Thanks for the clarification. I can see now we are getting the webhooks.

Thanks,
Michael
by Michael
Wed Dec 02, 2020 10:29 pm
Forum: General Discussion
Topic: Q Re Webhooks and API Calls
Replies: 2
Views: 2642

Q Re Webhooks and API Calls

Q Re Webhooks and API Calls

It seems If we modify a simPRO object via an api call, we are not getting back a webhook reflecting the change. I assume this is works as designed?

Regards,
Michael
by Michael
Wed Dec 02, 2020 2:00 am
Forum: General Discussion
Topic: Webhooks unreliable
Replies: 5
Views: 6302

Re: Webhooks unreliable

Hi Guys,

Just wanted to add, we are also occasionally seeing missing webhook events as well as occasionally many hour delays in receiving webhook callbacks.

I hope/trust these issues will be resolved.

Regards
Michael
by Michael
Tue Nov 24, 2020 5:51 am
Forum: General Discussion
Topic: [Released] Question/Request re simPRO Geostamps
Replies: 5
Views: 4293

Re: [API-902] Question/Request re simPRO Geostamps

Hi Muqeet,

Thanks for your response.

So if i understood you correctly. You will be adding lat/long info as part of the response on mobile status logs endpoint. Thats great!!

Any rough ETA for this?

Many thanks,
Michael
by Michael
Tue Nov 24, 2020 3:53 am
Forum: General Discussion
Topic: [Released] Question/Request re simPRO Geostamps
Replies: 5
Views: 4293

[Released] Question/Request re simPRO Geostamps

Hi Guys, Question/Request re simPRO geostamps It would be great if Geostamp info could be included with relevant webhook events when listening for job status changes. This information is available on the simPRO console ( eg Mobile Status Log) but I don't believe is be available via API or web hook? ...
by Michael
Tue Jun 16, 2020 3:49 am
Forum: General Discussion
Topic: Question re mobile triggers
Replies: 3
Views: 4155

Re: Question re mobile triggers

Hi Vaughan and Rick, Thanks for the quick response. Just a further clarification Why does automatic trigger “A job has been put in the in-progress list” get invoked, is it because mobile trigger "travelling" sets job-stage to "In Progress" which in turn causes the invocation of t...
by Michael
Mon Jun 15, 2020 4:57 am
Forum: General Discussion
Topic: Question re mobile triggers
Replies: 3
Views: 4155

Question re mobile triggers

Hi Guys, I have been working with several simPRO customers on fixitfaster integration I have Question re mobile triggers With the following set up statues “Travelling to Site” (with ignore status priority switched On) “4a Job: In Progress” mobile trigger: “travelling” sets status to “Traveling to si...
by Michael
Thu Jan 30, 2020 4:47 am
Forum: General Discussion
Topic: Webhook Issues
Replies: 10
Views: 11055

Re: Webhook Issues

Hi Rick,

Webhooks seem to be no longer working for us as well, any update on this situation would be appreciated?

Thanks,
Michael
by Michael
Fri Mar 29, 2019 5:02 am
Forum: General Discussion
Topic: [RESOLVED] WebHooks Question
Replies: 2
Views: 5074

Re: [RESOLVED] WebHooks Question

great, thank you Rob.

Regards
Michael