Search found 11 matches

by jellicoe36
Tue Nov 30, 2021 5:53 am
Forum: General Discussion
Topic: [Released] Ghost CustomFields
Replies: 4
Views: 3718

Re: Ghost CustomFields

Still seem to be having this problem on Asset and Asset Type custom fields in particular.

Hoping a fix is still coming.
by jellicoe36
Tue Oct 26, 2021 3:15 am
Forum: General Discussion
Topic: Asset Type custom fields error
Replies: 1
Views: 5358

Asset Type custom fields error

When querying for a certain asset type's custom fields, it seems to be pulling an extra amount of custom fields that aren't visible when viewing the asset type in simPRO Asset Builder. It looks like the query is pulling past deleted custom fields, but I'm not entirely sure.
by jellicoe36
Thu Jul 16, 2020 1:25 am
Forum: General Discussion
Topic: Logs - Deletions
Replies: 5
Views: 7302

Re: Logs - Deletions

Thank you for your help as always.

Would invoices be in one of the events? I have yet to go through all the webhook events and payloads.
by jellicoe36
Tue Jul 14, 2020 7:56 am
Forum: General Discussion
Topic: Logs - Deletions
Replies: 5
Views: 7302

Logs - Deletions

Hi, The logs for quotes, jobs, and customer invoices used to track which have been deleted, specifically in the 'Message' Field. So for example, I would query the logs for a deleted job as follows: api/v1.0/companies/2/logs/jobs/?Message=%25Deleted Job%25 This query seems to no longer work, is there...
by jellicoe36
Wed Apr 22, 2020 7:30 am
Forum: General Discussion
Topic: [Released] Customer Assets Date Modified
Replies: 5
Views: 5851

Re: Customer Assets Date Modified

Thanks for your reply.

Is this something that is being considered in implementing in the future?
by jellicoe36
Tue Apr 21, 2020 7:52 am
Forum: General Discussion
Topic: [Released] Customer Assets Date Modified
Replies: 5
Views: 5851

[Released] Customer Assets Date Modified

With the request: /api/v1.0/companies/{companyID}/customerAssets/ Just wanted verification on whether the header 'If-Modified-Since' isn't implemented on this certain query, like it is with say, jobs and sites. Or whether there is a way to determine if assets have been edited or updated since a cert...
by jellicoe36
Tue Apr 21, 2020 4:48 am
Forum: General Discussion
Topic: Service Fees
Replies: 1
Views: 2632

Service Fees

Is it possible to query the API to determine the service fees for a service type job. The following query requires a section before proceeding to cost center and service fee information: /api/v1.0/companies/{companyID}/jobs/{jobID}/sections/{sectionID}/costCenters/{costCenterID}/serviceFees/{service...
by jellicoe36
Mon Jan 13, 2020 5:10 am
Forum: General Discussion
Topic: Customer Invoices Issue
Replies: 1
Views: 1780

Customer Invoices Issue

We seem to be having an issue with how specific Credit Invoices are returned in the API.

The field IsCredit returns false on some credits but true on others.

We can't seem to differentiate what causes the differences, or tell whether its an internal error.
by jellicoe36
Wed Dec 18, 2019 5:32 am
Forum: General Discussion
Topic: 500 Internal Server Error
Replies: 3
Views: 3074

Re: 500 Internal Server Error

Also experiencing this issue. Tried putting delays between requests in case it had something to do with sending too many successively, but that doesn't seem to be the case.
by jellicoe36
Fri Aug 02, 2019 6:43 am
Forum: General Discussion
Topic: [Released] Issue on Updating Work Order Asset
Replies: 1
Views: 3051

[Released] Issue on Updating Work Order Asset

Using the call: /api/v1.0/companies/{companyID}/jobs/{jobID}/sections/{sectionID}/costCenters/{costCenterID}/workOrders/{workOrderID}/assets/{assetID} I'm able to submit a test result on that asset, but when I navigate to the asset's test history, that entry does not have the employee that was assig...