Search found 772 matches

by Muqeet
Fri Oct 29, 2021 7:21 am
Forum: General Discussion
Topic: Retrieving invoices taking more time
Replies: 1
Views: 8274

Re: Retrieving invoices taking more time

Hello Satish,

Unfortunately I can't help you with the specific workflow you have. It seems like extremely resource intensive task, may be reduced the number of invoices in a single request down to 100 from 250...

Also, there are no webhooks available for invoices.
by Muqeet
Fri Oct 29, 2021 7:08 am
Forum: General Discussion
Topic: Webhooks not working
Replies: 20
Views: 40165

Re: Webhooks not working

This isn't the right topic for the job stage webhook issue.

Response has been posted on the following topic.
viewtopic.php?f=2&t=1648
by Muqeet
Fri Oct 29, 2021 7:05 am
Forum: General Discussion
Topic: [Released] Webhook - Job Stage - COMPLETE is not triggering
Replies: 18
Views: 31166

Re: Webhook - Job Stage - COMPLETE is not triggering

Hello

We will look into the issue and apply the patch accordingly.
by Muqeet
Fri Oct 29, 2021 7:02 am
Forum: General Discussion
Topic: Effect of Enabling 2FA on simPRO API
Replies: 4
Views: 10821

Re: Effect of Enabling 2FA on simPRO API

Correct, at the moment 2FA is not available while authorising an external application.
by Muqeet
Tue Oct 26, 2021 6:00 am
Forum: General Discussion
Topic: Got 504 Gateway Time-out error for API call
Replies: 10
Views: 26857

Re: Got 504 Gateway Time-out error for API call

Sure. Thank you for reporting the issue.
by Muqeet
Tue Oct 26, 2021 5:07 am
Forum: General Discussion
Topic: Got 504 Gateway Time-out error for API call
Replies: 10
Views: 26857

Re: Got 504 Gateway Time-out error for API call

Since it happened while posting leads through simPRO API, I believe high traffic on our end may have resulted in 504.
by Muqeet
Tue Oct 26, 2021 5:02 am
Forum: General Discussion
Topic: Got 504 Gateway Time-out error for API call
Replies: 10
Views: 26857

Re: Got 504 Gateway Time-out error for API call

We haven't found any incident on that given time, the response could be because of high traffic which could result in 504.
by Muqeet
Mon Oct 18, 2021 6:44 am
Forum: Announcements
Topic: API release updates
Replies: 8
Views: 43508

Re: API release updates

simPRO version 21.4.2 (Release Date: 17/10/2021)

There hasn't been any new changes within simPRO rest api in this release.
by Muqeet
Tue Oct 12, 2021 11:52 pm
Forum: Feature Requests
Topic: Get Invoice For Customer Credit
Replies: 6
Views: 13253

Re: Get Invoice For Customer Credit

Hello Simon, I understand that you are looking for an association between an invoice and a credit note. Although you can identify, if an invoice is a regular invoice or a credit note, there is still no way in rest API where the information is exposed about retrieving an invoice for a credit note. Th...
by Muqeet
Sun Oct 10, 2021 11:54 pm
Forum: General Discussion
Topic: How to create an invoice for the Customer
Replies: 3
Views: 7197

Re: How to create an invoice for the Customer

I believe its happening because the job you create does not have any items and therefore total amount is 0. Creating invoice will throw an error when the total amount of the job provided is 0. - Make sure you create a job with cost center items, have total amount greater than 0. - Create an invoice ...