Hi,
There was an issue with the SOAP API yesterday but it's been fixed.
Please go through the support next time you are reporting a bug, it will escalate things faster.
Thanks.

What are we doing? Simpro will be strictly enforcing the API rate limit of 10 calls/sec as of 17 April 2025 AEST. In August 2022, we announced the implementation of API rate limiting to our service. While the communicated threshold was 10 calls per second, Simpro was not proactively enforcing these...

Hi, There has been an API call limit in place since 2022. You can see the announcement here : https://apiforum.simprogroup.com/viewtopic.php?f=3&t=1876 More information in our documentation : https://developer.simprogroup.com/apidoc/?page=ed8457e003ba0f6197756eca5a61fde9 There was a slight chang...

Hi,
Please see : viewtopic.php?f=3&t=2675

Hi everyone, We are writing to inform you of an important change in our process for handling API-related issues. Moving forward, all API bugs will be redirected through our support process instead of being reported on this forum. What's Changing? - API bugs will no longer be reported or handled thro...

Hi,
We will let you know when they're back up.
It's undergoing some modifications to deal with the heavy use it experienced.
Regards,
Thomas

Hi, The forum is not monitored outside of work hours and is not the right place to report outages. If you have enquiries or require an update outside of that time, contacting support is the best option. Regarding this particular issue, it seems that one of the API server in Australia was under heavy...

Hi everyone, Today we are writing to inform you that Simpro SOAP legacy API is now officially deprecated and we are planning to fully shut it down in two (2) years from the deprecation date. Key Dates: Deprecation Date: 23 July 2024 End of Support Date: 23 July 2025 Full Shutdown Date: 23 July 2026 ...