Good day,

This morning, starting from around 8.30AM AEST, the schedules API end point started to return error 500 "Could not process your request. Please contact support."
Could you please investigate for us?
Thanks

Good day, This morning we have started to experience a major issue where any Catalogue items with "Add-on Sell Price" are not returned in search/list query, which was not the case before. Query example: https://{{client}}.simprosuite.com/api/v1.0/companies/0/catalogs/?pageSize=250&Arch...

Muqeet wrote: ↑Wed May 05, 2021 2:02 am Hello Rob,

The issue has been resolved. Please let us know if you encounter the error again.

Confirming that the issue is resolved. Thank you for quick response

Good day, We have started experiencing an 500 - Internal Server Error returned occasionally from Simpro for various requests, but not every time. I have sent a private message to Muqeet with the build URL Example of requests with the return data below: <?xml version=\"1.0\" encoding=\"...

Good day, When searching for resources with "in" operator some subresources are not returned. Consider the example below: When requesting data for a job, the Sections column is returned with that job's sections, as expected. https://{{client}}.simprosuite.com/api/v1.0/companies/0/jobs/1234...

Hi Muqeet, Looks like there was an update which now prevents updating the job catalogue if the job is open in simPro by someone at the same time. This time if the user closes the job, catalogue can be updated successfully, and that works well and as expected. However, there is a problem if the user ...

The issue looks to be fixed.

Thanks for addressing it.

Hi Muqeet, Thank you for the prompt response. I understand that "Cancel" and "Save and Finish" should unlock the job, but even that does not appear to be working in the API use case. PMed you the built URL. Here are the steps to reproduce the issue: 1. Get user access token using...

Good day, Has there been any recent changes in regards to when the error "This job is currently opened by USER. Please try again later." is displayed or how the job is counted as currently open? I didn't find any information in the blog posts, forum announcements or the API doc pages. The ...

Hi Rick,

It works, thanks!