Search found 4 matches

by jonohowell
Wed Apr 17, 2024 11:39 pm
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 542

Re: Simpro Webhook triggers - seem to get stuck at certain times

Hi Sindre As you mentioned the delays are due to high traffic - can you advise what is the long-term strategy to deal with this. As it stands its not a reliable means of notification or event triggering. Are you guys seeking a solution to this problem ? Companies like podium are offering integration...
by jonohowell
Tue Apr 16, 2024 11:44 pm
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 542

Re: Simpro Webhook triggers - seem to get stuck at certain times

FYI - I've raised this with support and escalated to support management to find a path to the developer team to get some visibility and action to this. I've included this forum page as proof this impacting multiple tenancies on their platform. Ill post any updates I get back on here. Or better yet s...
by jonohowell
Tue Apr 16, 2024 10:55 pm
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 542

Re: Simpro Webhook triggers - seem to get stuck at certain times

Okay - this is clearly a problem that has been going on for a while. I tried reaching out to support but got told this is the only forum to get assistance for anything relating to the API. I may have to looking at detecting changes via controlled polling API calls. SIMPRO - please respond! and provi...
by jonohowell
Tue Apr 16, 2024 8:29 am
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 542

Simpro Webhook triggers - seem to get stuck at certain times

I noticed over the past couple of days our webhook subscriptions trigger but sit in a "Not Sent" state - after doing nothing it seems to eventually go through. But today I sitting watching it sit for over 2 hours and still nothing. Even test messages say the successful to the end point but...