Search found 25 matches

by AidenTew
Thu Apr 25, 2024 9:36 pm
Forum: General Discussion
Topic: Featch customers/clients records that are only modified/created on a particular day/time interval
Replies: 9
Views: 442

Re: Featch customers/clients records that are only modified/created on a particular day/time interval

Hi Avinash,

Maybe try with the timezone and see if that works.

eg.

Code: Select all

If-Modified-Since: Fri, 26 Apr 2024 07:00:01+12
by AidenTew
Tue Apr 23, 2024 5:46 am
Forum: General Discussion
Topic: Unable to find Assets from Site Rest API
Replies: 1
Views: 185

Re: Unable to find Assets from Site Rest API

Hi Brooke, You can try using this endpoint to get the info on assets associated with sites. https://developer.simprogroup.com/apidoc/?page=3352d5e59a4d8d5e7d3888ebd86c8064#operation/53f0ccdc10c88b8f76ff612a707c475d eg. /api/v1.0/companies/{companyID}/customerAssets/?Site.ID={SiteID}&columns=ID,S...
by AidenTew
Tue Apr 23, 2024 5:28 am
Forum: General Discussion
Topic: 404 error when 1. when trying to connect to the SIMPRO Rest API using OAuth 2.0 from the Power Platform's custom connect
Replies: 8
Views: 260

Re: 404 error when 1. when trying to connect to the SIMPRO Rest API using OAuth 2.0 from the Power Platform's custom con

Hi Brooke,

Are you using the correct API Application with Authorisation Code as the Grant Type?

The Authorization URL doesn't seem right.
by AidenTew
Tue Apr 23, 2024 5:13 am
Forum: General Discussion
Topic: CustomerInvoices API call depreciated
Replies: 1
Views: 176

Re: CustomerInvoices API call depreciated

Hi Sathish, you can use https://developer.simprogroup.com/apidoc/?page=fce9a6a1bd2a2050eb86d33103f46fd3#tag/Invoices with your example: /api/v1.0/companies/{companyID}/invoices/?columns=ID,Customer,RecurringInvoice,Status,Stage,IsPaid,Jobs,Total,DateIssued,DateModified You would not need to include ...
by AidenTew
Tue Apr 23, 2024 12:55 am
Forum: General Discussion
Topic: Help!!!! Fail to create catalogGroup with parent
Replies: 3
Views: 211

Re: Help!!!! Fail to create catalogGroup with parent

Hi Alantod17, At the moment there's no way to tell which level the group belongs to through the API. This is something we're looking into improving in the future. https://developer.simprogroup.com/apidoc/?page=5408c752aea14ba352fc3dad16b268d8#operation/c4da70680176b73d7bdd42d17c6fa45d so if a Parent...
by AidenTew
Mon Apr 22, 2024 12:50 am
Forum: General Discussion
Topic: Help!!!! Fail to create catalogGroup with parent
Replies: 3
Views: 211

Re: Help!!!! Fail to create catalogGroup with parent

Hi Alantod17,

As per the error you are getting. Simpro only allows for 4 levels of groups for Catalog.

what you've entered to create catalogue groups is correct.
by AidenTew
Thu Apr 18, 2024 11:10 pm
Forum: General Discussion
Topic: Simpro Webhook triggers - seem to get stuck at certain times
Replies: 17
Views: 514

Re: Simpro Webhook triggers - seem to get stuck at certain times

Hi davetar,

We appreciate your updates. Rest assured, we're closely monitoring and investigating the issue.
by AidenTew
Mon Apr 15, 2024 12:57 am
Forum: General Discussion
Topic: OAuth token could not be refreshed on some of the endpoints
Replies: 1
Views: 249

Re: OAuth token could not be refreshed on some of the endpoints

Hi MikeB,

Would you mind sharing more about your workflow on how you are getting the OAuth tokens and calling the endpoints, to help us investigate what might be happening?

Thanks,
by AidenTew
Mon Apr 15, 2024 12:19 am
Forum: General Discussion
Topic: PUT requests error - Method must be one of
Replies: 3
Views: 260

Re: PUT requests error - Method must be one of

Hi jmc2408,

Can you PM me the Simpro build you're using?

As well as the endpoint and body you are using to help us investigate why you would be experiencing this.

Thanks
by AidenTew
Sun Apr 14, 2024 11:52 pm
Forum: General Discussion
Topic: Retrieve cost of scheduled work on a job
Replies: 3
Views: 267

Re: Retrieve cost of scheduled work on a job

Hi Jack, Depending if it's for an Employee or Contractor, you'd have to use: For Employees: https://developer.simprogroup.com/apidoc/?page=eb626c94531ec554f93b2b78a77c8b1b#tag/Employee-Timesheets For Contractors; https://developer.simprogroup.com/apidoc/?page=0f475af584faa19c9b62d780d7199320#tag/Con...