Search found 11 matches

by JenniferM
Tue May 13, 2025 6:02 pm
Forum: General Discussion
Topic: API Application Expiration?
Replies: 1
Views: 2044

API Application Expiration?

Is there an expiration for an API Application that I set up in Simpro? I set one up on 4/8/2025 (Authorization Code method) to allow me to pull data from Simpro into Quickbase. I was able to get it working and it worked fine until 5/8/2025 - so for 30 days. Then I started getting errors because it f...
by JenniferM
Thu Apr 17, 2025 4:40 pm
Forum: General Discussion
Topic: Job Site Webhook - Test Output Doesn't Match Actual Output
Replies: 3
Views: 4835

Re: Job Site Webhook - Test Output Doesn't Match Actual Output

I appreciate the feedback. Honestly, it seems like an error/oversight as it doesn't match the webhooks for other tables (e.g. customers, contacts). As it currently exists, it's actually pretty useless. In addition, at a minimum you need to make the test subscription (from within the webhook subscrip...
by JenniferM
Fri Apr 11, 2025 6:27 pm
Forum: General Discussion
Topic: Clarification on CustomerContract in the JOBS API
Replies: 2
Views: 4625

Re: Clarification on CustomerContract in the JOBS API

An update: I looked at the data in BI Reporting. Originally I didn't see that Customer Contract ID was available there. However, it is and it appears to be correct. I.e. it shows the correct Contract ID where it should and is empty for jobs that aren't on a contract. Since this appears to be an API ...
by JenniferM
Fri Apr 11, 2025 6:08 pm
Forum: General Discussion
Topic: Clarification on CustomerContract in the JOBS API
Replies: 2
Views: 4625

Clarification on CustomerContract in the JOBS API

Can you please clarify for me the CustomerContract response in the Jobs API? When I use a GET to retrieve details for a specific job, the CustomerContract.ID and CustomerContract.Name both contain data - even for jobs that are NOT on a contract. The .Name is always the same as the Customer.Name. I h...
by JenniferM
Fri Apr 11, 2025 2:53 pm
Forum: General Discussion
Topic: Job Site Webhook - Test Output Doesn't Match Actual Output
Replies: 3
Views: 4835

Job Site Webhook - Test Output Doesn't Match Actual Output

I have set up a webhook subscription for when a Job Site is updated or deleted. I have discovered the output I get when I test the subscription (via the link on the subscription setup page) doesn't match the actual output I get when the webhook is triggered by an update/deletion. Job Site Test Trigg...
by JenniferM
Wed Jul 03, 2024 3:26 pm
Forum: General Discussion
Topic: New Job Triggering Zapier Twice (Again)
Replies: 8
Views: 7565

Re: New Job Triggering Zapier Twice (Again)

Wondering if there was any update on this? It is still happening as of about 18 hours ago; haven't added any new jobs since that time. I did send a message with our build info and job #s; I had contacted support as well and they were to be passing along some additional info (screenshots, etc).
by JenniferM
Tue Jun 25, 2024 1:13 pm
Forum: General Discussion
Topic: New Job Triggering Zapier Twice (Again)
Replies: 8
Views: 7565

New Job Triggering Zapier Twice (Again)

Once again, adding a new job in simPRO is triggering Zapier twice.
by JenniferM
Tue Jun 18, 2024 3:08 pm
Forum: General Discussion
Topic: New Job Not Triggering Zapier
Replies: 1
Views: 1856

New Job Not Triggering Zapier

Once again, adding a new job isn't triggering Zapier. I have tested Zapier with a different Zap (triggered outside of simPRO) and it is working correctly. I haven't tested adding a new Customer or Job Site, but I'd suspect that may not be working as well. I have reset the connection to simPRO in Zap...
by JenniferM
Tue Jun 11, 2024 2:28 pm
Forum: General Discussion
Topic: New simPRO Job Triggering Twice
Replies: 4
Views: 4929

New simPRO Job Triggering Twice

This is an issue that comes up periodically. It appears that adding a new job in simPRO is triggering all related Zapier ZAPS twice. This is not a Zapier issue; simPRO is sending the trigger for a new job over twice. I'm guessing it would trigger other applications that are integrated with simPRO tw...
by JenniferM
Tue Apr 16, 2024 6:17 pm
Forum: Feature Requests
Topic: New Jobs/Customers/Sites Not Triggering Zapier
Replies: 1
Views: 7567

Re: New Jobs/Customers/Sites Not Triggering Zapier

It appears as of about 12:40pm CDT today, it has started working again.