Search found 7 matches

by [email protected]
Mon Mar 25, 2024 5:53 pm
Forum: Feature Requests
Topic: Add timestamp to the Job "CompletedDate"
Replies: 2
Views: 13994

Re: Add timestamp to the Job "CompletedDate"

Hey simPRO Support,

Is it possible for "CompletedDate" to be a datetime?
As the previous person posted, this is essential for all the SLA/KPI reports we have in our organization.
Could you please advise?

Regards,
Sergio Garcia-Gonzalez
by [email protected]
Wed Feb 21, 2024 11:36 am
Forum: General Discussion
Topic: Modify/Increase Webhook Payload
Replies: 9
Views: 14581

Re: Modify/Increase Webhook Payload

Done, I've just sent you the PM as requested.
PremMarkeli wrote: ↑Wed Feb 21, 2024 12:04 am Hi Hi Sergio Garcia-Gonzalez,

Can you please share the webhook payload info that you have received via PM so we can look into it.

Regards.
by [email protected]
Wed Feb 21, 2024 11:03 am
Forum: General Discussion
Topic: Modify/Increase Webhook Payload
Replies: 9
Views: 14581

Re: Modify/Increase Webhook Payload

Sure, will do ASAP. Thanks a lot!
by [email protected]
Tue Feb 20, 2024 2:28 pm
Forum: General Discussion
Topic: Modify/Increase Webhook Payload
Replies: 9
Views: 14581

Re: Modify/Increase Webhook Payload

Hi PremMarkeli,

We are subscribed to the schedule-related events. See the image attached.
The problem is that those events do not have the Schedule ID that triggered the event.

Regards,
Sergio Garcia-Gonzalez
by [email protected]
Mon Feb 19, 2024 11:07 am
Forum: General Discussion
Topic: Modify/Increase Webhook Payload
Replies: 9
Views: 14581

Re: Modify/Increase Webhook Payload

Hi, simPRO Support, Got a very similar issue. Our middleware solution keeps simPRO synchronized with one of our client's systems. When an operative creates a schedule, we update the client's system, but when the operative changes the status of the schedule to "travelling" or "on-site&...
by [email protected]
Mon Feb 05, 2024 4:27 pm
Forum: General Discussion
Topic: Webhook subscriptions not sending
Replies: 4
Views: 5466

Re: Webhook subscriptions not sending

Thanks a lot Sindre, I will try your suggestions and will let you know how it goes. Hi ElecData, I am not aware of this error or what might cause it. Can I suggest you test your webhook subscription by using a standard webhook test site such as https://requestinspector.com/ or similar. Do this by up...
by [email protected]
Thu Feb 01, 2024 6:58 pm
Forum: General Discussion
Topic: Webhook subscriptions not sending
Replies: 4
Views: 5466

Re: Webhook subscriptions not sending

I hope you are well. I wonder if you could help us with a problem we are facing with our webhook subscription. We stopped receiving webhook notifications on 22-Dec-23 after the SSL certificate behind our webhook server was automatically renewed. When you check in the Setup / API / Webhook logs page,...