We're experiencing the same issue. All was working fine on Friday last week, but as of Monday work order patches are no longer being processed despite 204 response.

Is there any ETA on when this new solution will be rolled out? It seems like there is very little responsibility from Simpro for what is a critically important feature to many businesses. To be clear, this isn't just recently. I've been using webhooks on Simpro for years and it feels like they have ...

These issues have been present for years, and the transfer to AWS last year seems to have done little to help. It seems that at best webhooks are taking minutes to send, and at worst up to several hours. They will often send what should have been a single webhook, twice. Every other service we use i...

Hi Sindre,

Could you please confirm my points above? I feel like I must be missing something here.

Hi Sindre, Thanks. And so I'm understanding correctly: WOs are only approved once a job card has been completed by the assigned staff member, so there is realistically no way for a future dated WO to be approved or accessible through the API? The closest I can achieve is accessing the future dated s...

Hi Sindre, Thanks for your response. That makes sense for the most part, however could you confirm the below? For work orders you can also find and edit future work orders and their blocks through the API on the job and quote cost centre work orders endpoint. This does not appear to be the case for ...

I'm trying to put together a system which requires a view of the scheduled events, including basic information (ie. Job Name, Job Status, Date, Blocks) across a period of time, including recent past and near future. I'm finding the implementation of Schedules and WorkOrders slightly confusing. Could...

There seem to be significant webhook delivery delays again this morning.