Search found 8 matches

by marcelfrn
Wed Mar 06, 2024 3:59 am
Forum: General Discussion
Topic: New Cost Centre Labour Type
Replies: 14
Views: 34313

Re: New Cost Centre Labour Type

PremMarkeli wrote: ↑Wed Mar 06, 2024 3:41 am Hi,

Please note that we have deployed the fix. Let us know if you experience any issues.

Regards
Hi PremMarkeli,

Can confirm that i have tested and it looks resolved. Will keep my eye on the upload and will let you know if any issues arise.

Thank you again for resolving this issue quickly.
by marcelfrn
Tue Mar 05, 2024 11:31 pm
Forum: General Discussion
Topic: New Cost Centre Labour Type
Replies: 14
Views: 34313

Re: New Cost Centre Labour Type

PremMarkeli wrote: ↑Tue Mar 05, 2024 11:28 pm Hi,

We are working on deploying the fix and will update this post when that is finished.

Regards.

Thank you for the update PremMarkeli.

Looking forward to the fix!
by marcelfrn
Tue Mar 05, 2024 9:27 pm
Forum: General Discussion
Topic: New Cost Centre Labour Type
Replies: 14
Views: 34313

Re: New Cost Centre Labour Type

Morning team,

Is there any news on this?
by marcelfrn
Sun Mar 03, 2024 11:40 pm
Forum: General Discussion
Topic: New Cost Centre Labour Type
Replies: 14
Views: 34313

Re: New Cost Centre Labour Type

Hi Sindre, the example of the business that worked in me post from Friday now fails with the same error. They have had no change to their configuration so this issue is now becoming far more significant and i really need assistance. Can you please direct me to where I need to go to get hands-on assi...
by marcelfrn
Thu Feb 29, 2024 9:12 pm
Forum: General Discussion
Topic: New Cost Centre Labour Type
Replies: 14
Views: 34313

Re: New Cost Centre Labour Type

Hi Sindre, Sorry, no what you've said below doesn't solve the issue because we don't use plant rates for any of our integrated customers. We've never encountered this 'Plant Rate not found error' before, Prior to the 25th of Feb, we weren't every flagged of the need for the Plant Rate ID because thi...
by marcelfrn
Thu Feb 29, 2024 4:05 am
Forum: General Discussion
Topic: New Cost Centre Labour Type
Replies: 14
Views: 34313

New Cost Centre Labour Type

Hi team, In the latest update deployed 25th of February, were changes made to the "Create a new job cost center labor item'" api? Up until the 25th of February, we had no issues creating the Labour Item in the job cost centre and now we are required to include "ID of a Plant Rate' und...
by marcelfrn
Thu May 25, 2023 2:55 am
Forum: General Discussion
Topic: Significant Webhook Delays
Replies: 4
Views: 7035

Re: Significant Webhook Delays

As of now - 12:52pm here in Sydney, the webhook delay is at okay levels, averaging 15 seconds in webhook delay. Over the last 12 hours it blew out to a 5 hour delay. Its an anomaly we'd like to understand - does anyone have any idea oh what has caused this? I'd like to ensure we are able to inform o...
by marcelfrn
Thu May 25, 2023 2:06 am
Forum: General Discussion
Topic: Significant Webhook Delays
Replies: 4
Views: 7035

Significant Webhook Delays

Hi there, We are experiencing a significant delay in receiving webhooks. This began soon after midnight Brisbane time and soon blew out from 7 seconds (average) to 20 minutes, eventually reaching over 5 hours. About 9 o'clock we received an tidal wave of webhooks and the time delay dropped to about ...