Search found 18 matches

by MikeB
Sun Apr 14, 2024 8:30 am
Forum: General Discussion
Topic: OAuth token could not be refreshed on some of the endpoints
Replies: 1
Views: 301

OAuth token could not be refreshed on some of the endpoints

Hi Team, I'm getting an error from our server: OAuth token could not be refreshed but it's not for the entire API. I'm only getting these from specific Endpoints: - Activity - Company - Customer Asset - Employee - Mobile Status Log - Site - Timesheet here's a sample request. that's getting an error:...
by MikeB
Mon Jul 24, 2023 11:03 pm
Forum: General Discussion
Topic: ARE THERE NO ACTUAL SUPPORT HERE???????
Replies: 1
Views: 618

ARE THERE NO ACTUAL SUPPORT HERE???????

I raised an issue that is affecting our productivity and profitability and no one seems to care. I tried to contact simpro support and they're telling me to post in this forums. I posted last week and was only getting response every 48 hours. IM LOSING MONEY AND NO ONE IS CARING. ARE THERE OTHER PEO...
by MikeB
Thu Jul 20, 2023 8:35 am
Forum: General Discussion
Topic: Jobs Endpoint Bottleneck
Replies: 1
Views: 645

Jobs Endpoint Bottleneck

Hi Team, Who can I connect with to talk about our company's data? We've been stuck pulling data from our Jobs API endpoint and we can't get past 18th July, 2023. It seems there was a massive update in our jobs data that we're always hitting request time out. I don't recall modifying a huge amount of...
by MikeB
Thu Apr 07, 2022 1:25 am
Forum: General Discussion
Topic: Schedule Endpoint Issue
Replies: 4
Views: 849

Re: Schedule Endpoint Issue

Hi Prem - any updates?
by MikeB
Mon Apr 04, 2022 11:04 pm
Forum: General Discussion
Topic: Schedule Endpoint Issue
Replies: 4
Views: 849

Re: Schedule Endpoint Issue

Hi Prem - Issue is still happening until now. Any updates on this one?
by MikeB
Sun Mar 20, 2022 8:59 pm
Forum: General Discussion
Topic: Schedule Endpoint Issue
Replies: 4
Views: 849

Schedule Endpoint Issue

Hi Team, We've run into a problem syncing Schedules endpoint. For example, this endpoint works... https://kenhall.simprosuite.com/api/v1.0/companies/0/schedules/?page=1&pageSize=100&columns=Type%2cReference%2cTotalHours%2cStaff%2cDate%2cBlocks%2cID%2cDateModified&orderby=DateModified&...
by MikeB
Wed Jan 19, 2022 7:49 am
Forum: General Discussion
Topic: Schedule data issue
Replies: 5
Views: 495

Re: Schedule data issue

robbertcha wrote: Mon Jan 17, 2022 1:51 am Hi,

You can try this and it will return 250 records:-

https://kenhall.simprosuite.com/api/v1. ... ate,Blocks
Hi Robert,

I sent you a pm please check
by MikeB
Mon Jan 17, 2022 1:42 am
Forum: General Discussion
Topic: Schedule data issue
Replies: 5
Views: 495

Re: Schedule data issue

This is the url that SyncHub is calling:

https://kenhall.simprosuite.com/api/v1. ... ate,Blocks
by MikeB
Fri Jan 14, 2022 5:29 am
Forum: General Discussion
Topic: Schedule data issue
Replies: 5
Views: 495

Schedule data issue

I tried to pull our schedules data but we were only able to pull 30 items? Isn't this supposed to track all our historical schedules?

Image
by MikeB
Wed Jan 05, 2022 9:31 pm
Forum: General Discussion
Topic: Need help again with Endpoints with bottlenecks
Replies: 3
Views: 584

Re: Need help again with Endpoints with bottlenecks

Hi Task endpoint is returning an HTTP 500 with the date range: (2019-12-21%2c2019-12-27) could you check why?