Search found 30 matches
- Mon Mar 18, 2024 3:06 am
- Forum: General Discussion
- Topic: Duplicate webhook events in sandbox
- Replies: 6
- Views: 310
Re: Duplicate webhook events in sandbox
Thanks Sindre, how can I track this? Do you have a system for updates on known issues?
- Mon Mar 11, 2024 10:05 pm
- Forum: General Discussion
- Topic: Duplicate webhook events in sandbox
- Replies: 6
- Views: 310
Re: Duplicate webhook events in sandbox
I've been able to duplicate the problem in the sandbox, it's also appearing in production. 2 Payloads from Sandbox from a single lock schedule in the UI. { "ID" : "job.schedule.updated", "build" : "enterprise-sandbox-au.simprosuite.com", "description"...
- Wed Mar 06, 2024 10:44 pm
- Forum: Feature Requests
- Topic: Would like logID added to events triggered by mobile actions
- Replies: 0
- Views: 256
Would like logID added to events triggered by mobile actions
Currently using this webhook payload { "ID" : "job.status", "build" : "https://enterprise-sandbox-au.simprosuite.com", "description" : "Status of Job #3587 set to \"Job : Technician Traveling\"", "name" : "Job"...
- Sun Mar 03, 2024 9:09 pm
- Forum: General Discussion
- Topic: Finding mobile log from Start Travel event
- Replies: 1
- Views: 100
Finding mobile log from Start Travel event
I'm loving the information that's in the mobile log, problem is I've not been able to work out how to find the mobile log for this mobile event, any suggestions? Any hope the logID or mobileLogID will be added to mobile triggered events? { "ID" : "job.status", "build" :...
- Fri Mar 01, 2024 12:40 am
- Forum: General Discussion
- Topic: Duplicate webhook events in sandbox
- Replies: 6
- Views: 310
Re: Duplicate webhook events in sandbox
It was this payload, I didn't save the actual payload, so the schedule / job / section / costCentre IDs are all from a different payload but of the same structure. { "ID": "job.schedule.updated", "build": "enterprise-SANDBOX-au.simprosuite.com", "descript...
- Thu Feb 29, 2024 7:53 am
- Forum: General Discussion
- Topic: complete job event
- Replies: 2
- Views: 105
Re: complete job event
Thanks, will read the documentation, completing the job also triggers the job.schedule.updated webhook. Are the full set of web hooks triggered by completing the job documented anywhere?
- Wed Feb 28, 2024 11:43 pm
- Forum: General Discussion
- Topic: complete job event
- Replies: 2
- Views: 105
complete job event
Trying to understand the job completion processing.
When a technician completes a job, do the schedules for the job also get locked? And then that triggers another job.schedule.updated event?
When a technician completes a job, do the schedules for the job also get locked? And then that triggers another job.schedule.updated event?
- Wed Feb 28, 2024 6:41 am
- Forum: General Discussion
- Topic: Duplicate webhook events in sandbox
- Replies: 6
- Views: 310
Duplicate webhook events in sandbox
I'm testing against the sandbox. Set up the event webhook. Went to a job, scheduled it, and then locked the schedule. It took about 15 minutes before the expected payload came through to my webhook. Then about another 15 minutes later the exact same payload came through again. I'd seen this behaviou...
- Thu Jan 25, 2024 6:26 pm
- Forum: General Discussion
- Topic: Clarification on Individual verses Company Customer
- Replies: 5
- Views: 548
Re: Clarification on Individual verses Company Customer
Thanks, is there any way to get a customer regardless of whether it's individual or company?
an expansion on your answer below?
If you want to retrieve all customers you can use the endpoint:
/api/v1.0/companies/{companyID}/customers/
an expansion on your answer below?
If you want to retrieve all customers you can use the endpoint:
/api/v1.0/companies/{companyID}/customers/
- Wed Jan 24, 2024 6:02 pm
- Forum: General Discussion
- Topic: Clarification on Individual verses Company Customer
- Replies: 5
- Views: 548
Re: Clarification on Individual verses Company Customer
Thanks.
I mainly lookup, in this case, the customer to get access to a custom field, if I look up an individual customer using
/api/v1.0/companies/{companyID}/customers/companies/{customerID}
Will I get a successful response (albeit with the company profile data) or will I get a 404?
I mainly lookup, in this case, the customer to get access to a custom field, if I look up an individual customer using
/api/v1.0/companies/{companyID}/customers/companies/{customerID}
Will I get a successful response (albeit with the company profile data) or will I get a 404?