Thanks Sindre, how can I track this? Do you have a system for updates on known issues?

I've been able to duplicate the problem in the sandbox, it's also appearing in production. 2 Payloads from Sandbox from a single lock schedule in the UI. { "ID" : "job.schedule.updated", "build" : "enterprise-sandbox-au.simprosuite.com", "description"...

Currently using this webhook payload { "ID" : "job.status", "build" : "https://enterprise-sandbox-au.simprosuite.com", "description" : "Status of Job #3587 set to \"Job : Technician Traveling\"", "name" : "Job"...

I'm loving the information that's in the mobile log, problem is I've not been able to work out how to find the mobile log for this mobile event, any suggestions? Any hope the logID or mobileLogID will be added to mobile triggered events? { "ID" : "job.status", "build" :...

It was this payload, I didn't save the actual payload, so the schedule / job / section / costCentre IDs are all from a different payload but of the same structure. { "ID": "job.schedule.updated", "build": "enterprise-SANDBOX-au.simprosuite.com", "descript...

Thanks, will read the documentation, completing the job also triggers the job.schedule.updated webhook. Are the full set of web hooks triggered by completing the job documented anywhere?

Trying to understand the job completion processing.

When a technician completes a job, do the schedules for the job also get locked? And then that triggers another job.schedule.updated event?

I'm testing against the sandbox. Set up the event webhook. Went to a job, scheduled it, and then locked the schedule. It took about 15 minutes before the expected payload came through to my webhook. Then about another 15 minutes later the exact same payload came through again. I'd seen this behaviou...

Thanks, is there any way to get a customer regardless of whether it's individual or company?

an expansion on your answer below?

If you want to retrieve all customers you can use the endpoint:

/api/v1.0/companies/{companyID}/customers/

Thanks.

I mainly lookup, in this case, the customer to get access to a custom field, if I look up an individual customer using

/api/v1.0/companies/{companyID}/customers/companies/{customerID}

Will I get a successful response (albeit with the company profile data) or will I get a 404?